All TREOS Merchants are responsible for quoting and arranging their own shipping. It is the responsibility of the merchant to verify that items sent are not dangerous, banned or otherwise restricted when being sent to International locations.

TREOS Escrow services will find claim in favour of the customer if the merchant did not do enhanced due diligence to determine that the item sold would arrive in good condition. Conversely, if the customer did not provide proper shipping information, the claim will favour the merchant.